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Returns Policy
At Jack Hammer’s, we want you to be completely satisfied with your purchase. If something isn’t right, we’re happy to assist with returns and refunds, subject to the conditions below.
Proof Of Purchase
A valid proof of purchase must be presented when returning an item. This helps us process your return quickly and efficiently.
Product Condition
Products being returned must be in good, resalable condition. We reserve the right to assess the condition of the product before accepting a return.
Defective Or Damaged Products
If a returned product is defective or damaged, we will consult with the relevant supplier or manufacturer before arranging a refund or repair. We will keep the customer informed throughout the process.
Gas Bottle Returns
Once the seal on a gas bottle has been removed, the bottle unfortunately cannot be returned.
Empty gas bottles carry a R345 refundable deposit value. These bottles will be inspected before any deposit refund is processed.
↩ Refundable Deposit: R345
Jack Hammer’s reserves the right to assess returned products in accordance
with this Returns Policy.