If you entered your postal/ZIP code incorrectly, the system may show “No Shipping Available.” If you live within our delivery zone, you can ignore this message and proceed with payment.

If your shipping address is outside our delivery zone, please do not proceed with payment. Contact us if you are unsure whether we deliver to your area.

If you are based in Hout Bay and see “No Shipping Available,” please enter 7872 as your postal code.

Courier orders may be possible for certain items. 

• Gas
• Construction materials
• Compost
• Kamado J / Braais
• Pool sand or salt
• Wheelbarrows
• Firewood and charcoal
• Kwikot geysers
• Dangerous or hazardous goods, including aerosol cans, flammable items, toxic gases, paint, liquids, etc.

Orders exceeding 25 kg also cannot be shipped by courier.

Bulk sand and stone products, including Philippi Sand/Stone 1m³, cannot be delivered to the following postal codes due to space and delivery restrictions:

7925, 8060, 8051, 8001, 8005, 8040, 8000, 8002

Bulk sand and stone also cannot be delivered in Gardens or Cape Town City.

Please make sure that all required options or prompts on the product page have been completed.

If we have the item in stock, you will receive your order within 2–3 business days. For backorders, we endeavour to have the order in your hands within 1 week, although this timeframe may be shorter or longer depending on the item’s origin. Please note that deliveries are not made on Sundays.

Stock will only be released once payment reflects in our bank account. EFT payments made over weekends will be processed on the next business day once the payment has reflected and been confirmed.

If a public holiday falls on a Monday, weekend orders will move to the next business day after the long weekend.

Please note that your order cannot be processed or stock allocated until payment has been received and confirmed.

Yes, we do! WhatsApp enquiries are answered on business days, and you can expect a reply within an hour.

Jack Hammer’s will happily accept returns and issue refunds for anything that is not satisfactory to our customers. A valid proof of purchase must be presented and the product must be in good resalable condition.

If a returned product is defective or damaged, we will consult with the relevant supplier or manufacturer of the product before refunding or repairing the item. This will be communicated with the customer.

Once the seal on a gas bottle has been removed it unfortunately cannot be returned. The empty gas bottles carry a deposit value of R345 that is refundable but these bottles will be inspected before a refund will take place.

If there is any uncertainty with our Returns Policy please Contact Us.