R65.00
Red River Gum is a dense, slow-burning hardwood prized for firewood. It produces long-lasting heat, minimal smoke, and burns cleanly with little ash. Ideal for fireplaces, wood stoves, and campfires.
Learn More About Red River Gum Here.
View Our Firewood Here.
| Weight | 10 kg |
|---|
Hout Bay/Llandudno postal codes that we deliver
7872 (Houtbay)
Cape Town postal codes that we deliver for a fee
8040, 8005, 8001, 8051, 8060, 7925, 8000
Local delivery on ONLINE orders for the following areas will have a delivery fee. Please allow 2-3 business days for delivery. For backorders, we endeavour to have the order in your hands within 1 week, although this time frame may be shorter/longer depending on the item’s origin.
*Unfortunately construction items do not apply. Find out more about construction delivery fees here.
Delivery Applies To The Following Postal Addresses
Delivery only takes place in highlighted areas.
8040, 8005, 8001, 8051, 8060, 7925, 8000,7872 (Houtbay/Llandudno)
Jack Hammer’s Hardware has stores in Hout Bay and Gardens, Cape Town.
Do You Ship Nationally if im not based within highlighted areas?
Yes, we do, we use a courier service, the “courier guy”
What are the Courier delivery Fees?
Weight Is Calculated Automatically At Checkout
How Long Will It Take To Get My Package if it’s being shipped nationally?
Please allow for 4-5 business days once the package gets dispatched from our store: Gas/Construction/Compost/Kamado Jan/Braais/Pool sand or salt/Wheelbarrows/Firewood & Charcoal and Kwikot Geysers cannot be courieredThanks
How Long Will It Take To Get My Package?
If we have the item in stock you will receive your order within 2-3 business days. For backorders, we endeavour to have the order in your hands within 1 week, although this time frame may be shorter/longer depending on the item’s origin. This will all be communicated but if you need an accurate delivery date it’s best to contact us beforehand to ensure you are not disappointed. Courier orders may have a lead time of 3-4 days
Why Does It Say “No Shipping Available” At Checkout?
There are a few potential reasons for this:
How Often Are Online Stock Levels Updated?
At least twice a week. Unlike many online stores, Jack Hammer’s is ultimately two functioning hardware stores and therefore stock levels are changing every day. We do our best to give an accurate representation of live stock levels.
Payment Information
What Payment Methods Are Accepted?
Credit/cheque cards, instant EFT and Masterpass are all processed instantly through PayFast. We also accept Direct Bank Transfers but will only deliver products once this payment reflects in our account.
Is Buying On-Line Safe?
If you select PayFast as your preferred method of payment you will automatically be directed to their extremely secure server and the transaction takes place there. If you are uncertain please see their Security and Fraud Prevention page.
Orders and Returns
How Do I Place An Order?
Simply add your selected products to your Shopping Cart and once you’re finished shopping proceed to Checkout. At the checkout you must select your preferred method of payment and once completed, you will receive an email confirming your order.
Do I Need An Account To Place An Order?
No. You may place an order as a guest. We do recommend creating an Account to make the checkout easier as it will autofill your address and keep track of your past orders. We will not spam you with any annoying newsletters.
Who Should I Contact If I Have Any Queries?
Since we operate two separate shops it becomes tricky to know which branch to contact. For general queries please email Tim at online@jackhammers.co.za.If you live in Hout Bay or Llandudno your best bet will be to call our Hout Bay branch on 021 790 0000 and if you live in Cape Town/Atlantic Seaboard then call our Gardens shop on 021 462 0000 and ask for Michael Lynn.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {Online@jackhammers.co.za} for questions related to refunds and returns.
For backorders, we endeavour to have the order in your hands within 1 week, although this time frame may be shorter/longer depending on the item’s origin. This will all be communicated but if you need an accurate delivery date it’s best to contact us beforehand to ensure you are not disappointed.
